Customer care / Returns
Refund policy
A clear guide to returns, exchanges, and refunds—so you always know what to expect.
Effective December 15, 2025
Thank you for shopping at Parodrip. We want every piece to arrive exactly as expected. If it does not, this policy explains the steps available to you.
01
Return eligibility
We accept return requests within 7 days from the date of purchase. Returned items must be unused, in their original condition, and in the original packaging.
Please note
Items that show signs of wear, washing, alteration, or damage after delivery may not be accepted.
02
Refunds
Once your return is received and inspected, we will let you know whether it has been approved. Approved refunds are sent to the original payment method, excluding the original shipping charge.
03
Exchanges
To request an exchange, contact our customer support team within 7 days of receiving your order. Our team will confirm availability and guide you through the next steps.
04
Return shipping
Return shipping costs are your responsibility unless we sent the wrong item or the item arrived defective. In those cases, our team will arrange the return with you.
05
Processing time
Refunds and exchanges are processed within 7 business days after the returned item reaches us. Your payment provider may need additional time before the refund appears in your account.